CERTIFIED PERSONNES DE CONFIANCE EN ENTREPRISE (PCE)
TRUSTED
WORKPLACE
SUPPORT
Independent, confidential, English-speaking PCE services. Helping multinational organisations across Suisse romande strengthen employee support and workplace well-being.
Early Support Matters
Workplace challenges are easier to address before they escalate. Yet employees may hesitate to raise sensitive concerns internally — particularly when they involve conflict, inappropriate behaviour, stress or difficult workplace relationships.
Providing access to an independent, confidential PCE gives employees a safe place to speak, understand their options and decide how they want to move forward.
Why Early Support Matters for Your Organisation
Meeting Legal Responsiblities
Swiss employers have a legal duty to protect employees’ physical and psychological health, dignity and personal integrity.
Providing access to an independent, confidential PCE gives employees a trusted avenue to raise concerns and helps organisations put that responsibility into practice.
Art. 328 CO; Labour Act; OLT 3
Reducing Organisational Impact
Workplace stress, burnout, and organizational conflict present a staggering financial burden in Switzerland. According to data monitored by Health Promotion Switzerland (Promotion Santé Suisse), the economic damage from work-related stress directly costs Swiss companies and the economy CHF 6.5 billion per year.*
Source: Job Stress Index 2022.
Fostering a Healthier Culture
Early support is about more than preventing problems. Giving employees somewhere safe to speak helps create a workplace where people feel heard, supported and able to raise concerns.
Independent, confidential support can reinforce trust, psychological safety and a culture that takes employee well-being seriously.
PCE Support at Every Stage
TrustLine PCE Partners supports organisations and employees at every stage—from prevention and early support through to resolution—helping to reduce psychosocial risks, minimise the impact of workplace challenges and promote a healthier workplace.
Prevention
Workshops, awareness sessions, and practical tools that help organisations reduce psychosocial risk and build a respectful workplace culture.
Early Support
Confidential consultations that provide employees with a safe space to discuss concerns, explore options, and seek support before issues escalate.
Resolution & Recovery
Support for conflict resolution, return-to-work situations, and constructive dialogue – respecting employee autonomy and confidentiality.
Explore how TrustLine can support you.
Working with TrustLine
Our PCE approach is practical, collaborative and tailored to your organisation, from understanding your needs through to ongoing support and continuous improvement.
Understand
We begin with a conversation to understand your organisation, culture, priorities, and existing wellbeing initiatives.
Tailor
Where available, we review employee wellbeing data—such as satisfaction surveys, absenteeism, and turnover—to tailor our approach to your organisation.
Educate
We deliver bespoke workshops so employees and managers understand workplace wellbeing, the role of the PCE, and how and when to seek support.
Support
Employees contact us directly by phone or email to schedule confidential consultations regarding workplace challenges.
Strengthen
We provide an annual anonymised report to identify trends, strengthen prevention, and support continuous improvement.
Meet Your TrustLine PCE Partners
TrustLine brings together complementary expertise in workplace wellbeing, organisational leadership, coaching, conflict resolution and communications. Together, we combine experience across the corporate, education, and non-profit sectors, enabling us to understand a wide range of workplace challenges and tailor our approach to each organisation.
Wendy Perben
With 20+ years of international business leadership at organisations including General Mills, American Express, and Polaris Industries, Wendy brings first-hand understanding of the pressures found in fast-paced, multinational, matrix environments. more…
Marie Brannan
Certified Executive Coach and Well-Being Specialist with 25+ years in international and corporate environments, including extensive experience guiding professionals through confidential, complex workplace situations. more…
International Perspective
Long-term expatriates in Switzerland with firsthand experience with multicultural workplaces and adapting to a new culture and country.
Independent & Confidential
Qualified to navigate sensitive workplace situations with impartiality, discretion, and strict professional confidentiality.
Professional Experience
Certified PCEs drawing upon decades of previous work experience within multinational organisations in Swiss romande.
Still have questions? Here are some of the questions organisations ask us most often.
How can an external PCE complement your organisation's existing employee support and wellbeing initiatives?
An external PCE complements your existing HR resources and wellbeing initiatives by providing employees with an independent, confidential point of contact outside the organisation’s reporting lines. It does not replace managers or HR—it gives employees another trusted avenue to raise concerns early, helping identify and address issues before they escalate.
When should an organisation appoint a PCE?
Many organisations appoint a PCE as part of a broader prevention strategy. It helps strengthen employee wellbeing, reinforce a culture of trust, and support organisations in fulfilling their legal duty of care by providing employees with access to an independent, confidential avenue for raising concerns. A PCE is particularly valuable during periods of growth, restructuring, or other organisational change, when psychosocial risks and workplace tensions may become more pronounced.
Let's start a conversation
we're here to help
Whether you're seeking information about our Personne de Confiance en Entreprise (PCE) services, looking to strengthen wellbeing within your organisation, or would like to discuss a workplace concern, we'd be happy to explore how we can support you.
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